Avoid rogue traders and buy from those who are committed to operate in honest way. Listed below are our approved and stringently monitored labels to help ensure, you receive a genuine WATERMAN product and our high quality after sales support. Whenever you buy, make sure the box has a 3D Hologram Tape as depicted in Picture 2. Every fitting comes with a Hologram Mark (see Picture 1 & 3) which works as a trust symbol for product originality and guarantees our dedicated support post your purchase. Yes, you got that right.. A 3D Printed tape and a 3D Hologram Sticker is a must to check when you buy.! We are very serious on our Consumer Protection policies. If you have any feedback or complaint regarding our product you bought and you think it demands our attention, feel free to write to our Product Quality Team firstname.lastname@example.org.